Our guarantee

 

We prioritize quality in every product we offer. Each item in our collection is handmade in small batches, ensuring that meticulous attention to detail is applied throughout the crafting process. This commitment to quality is not merely a promise; it is a fundamental aspect of our operational philosophy.

Our diverse range of products caters to various equestrian needs, from horse show awards to reins that complement your existing tack. We understand that riders seek both functionality and aesthetics in their gear, and we strive to deliver on both fronts. Whether you are purchasing a complete tack set or selecting items for your canine companion, our products are designed to meet high standards of performance and style.

To further instill confidence in your purchase, we offer a 14-day return policy on most items. If the product does not meet your expectations or is not exactly what you were looking for, you may return it within this timeframe after contacting us. Our goal is to ensure that you are completely satisfied with your purchase, and we are committed to making it right if you aren't.

It is important to note that we cannot accept returns on custom items, except in cases of manufacturing defects. This policy is in place to maintain the integrity of our custom offerings, which are tailored specifically to individual preferences and specifications.