Sagebrush Customs
Our story
Sagebrush Tack started as a handmade tack studio built by a lifelong equestrian who enjoys making gear as much as using it. What began with custom halters and lead ropes quickly grew into something broader—supplying not only finished gear, but also the materials and kits needed to make it yourself.
Today, Sagebrush Tack offers handmade and ready-to-ship horse and canine gear, DIY kits, and maker supplies designed for durability, function, and everyday use. Through tutorials and ongoing content, we also share practical knowledge for customers who want a better understanding of how their gear is made.
Whether you buy it finished or build it yourself, Sagebrush Tack is about practical craftsmanship and well-made gear you can rely on.
Custom Canine Gear
Maker Supplies
Want to make your own horse or canine gear?
Good gear starts with good materials. For makers who prefer to build or repair their own equipment, Sagebrush Tack offers a curated selection of maker supplies used in our own custom work.
Curated Gear from Trusted Partners
Alongside our custom tack and DIY kits, we offer select gear and supplies sourced from Canadian small businesses, giving you a trusted one-stop shop for horse and rider needs.
Saddle pads
Quality gear from our trusted suppliers.
Frequently Asked Questions (FAQ)
1. How long will it take for my order to ship?
Non-custom items / non-SB products: Typically ship within 1-5 business days. Some excpetions apply.
SB custom orders: Lead time is usually 2–3 weeks. During busy times (during show season and November/December), lead time may extend to 3–4 weeks. These items are handmade and there may never be another item just like yours-- please give us time to get it just right for you!
2. Where do you ship from?
All items ship from Canada. For standard delivery, we choose the most cost-effective option. Express delivery is also available.
3. General Shipping Policy
Sagebrush Tack is owned by Julie Pratt, a lifelong equestrian who grew up in the Canadian prairies. She custom makes all of her SB items by hand using traditional methods of horse-tack making.
The processing time (time it takes her to make an item) depends on the item ordered, but most items will be shipped within 2-3 weeks.
She completes her orders in the order they were received around training horses and running a small farming operation. During peak times (often around Christmas and start of show season), items may take up to 3-4 weeks before shipment.
5-business day RUSH orders are available for an additional fee, please email her at info@sagebrushtack.com to confirm with current order load.
Western Canada
- Free shipping on orders $199+
- Standard: 3 to 9 business days — $20.00
Eastern Canada
- Free shipping on orders $199+
- Standard: 3 to 9 business days — $25.00
Maritimes & Territories
- Free shipping on orders $210+
- Standard: 3 to 9 business days — $30.00
US
- Free shipping on orders $210+
- Standard International: 4 to 8 business days — $25.00
International
- Free shipping on orders $225+
- Standard International: 6 to 10 business days — $30.00
4. Equine Lux Shipping
Canada
- Express: 1 to 2 business days — $35.00
- Standard: 3 to 9 business days — Free
United States
- Express International: 2 to 3 business days — $35.00
- Standard International: 4 to 8 business days — Free
5. What payment methods do you accept?
Canadian customers: Preferred method is Email Money Transfer (EFT) to info@sagebrushtack.com
International customers: Google Pay, Apple Pay, Shop Pay, PayPal, and American Express are available.
(Payment must be made in full once the order is finalized. Orders are not processed until paid in full.)
6. Can I cancel my order?
Custom orders: Once production has started, they cannot be cancelled.
If the order hasn’t started yet, a refund is possible minus any fees (PayPal, EFT, etc.).
Please email info@sagebrushtack.com to check the status of your order.
7. Can I return items?
Custom items: No returns accepted, as each piece is handmade to your specifications. The exception is workmanship issues. If you encounter a problem with craftsmanship, please contact us immediately—we’ll handle it on a case-by-case basis.
Non-custom items in our Ready to ship section can be returned within 14 days, provided they are sent back in the same condition they arrived in (with tags on!).
8. What about broken snaps and hardware?
Metal snaps and hardware break under stress—it’s often safer for hardware to break than for your horse to get injured. We are not responsible for broken hardware once the item leaves our workshop for this reason.
If hardware isn’t working properly:
- Wash in warm water to loosen dirt.
- Add a drop of oil once dry.
If still not working, contact us—we can guide you through a DIY repair or repair it at a reasonable rate.
9. How durable are your paracord and rope products?
Our paracord and yacht rope are strong and built to last, but they’re not indestructible.
- Clean regularly.
- Store in a cool, dry place, away from sunlight (UV rays can fade and weaken materials). With proper care, your tack will last a long time.